【Rakuten SAIKYO Plan First-Time Application Reward】Point Rewards for Switching from Another Carrier

• ※ The reward points have changed for applications made after 9:00, Friday, February 14, 2025.
• ※ The method for receiving reward points has changed for applications made after 0:00, Saturday, February 1, 2025.
• ※ From January 7, 2025 (Tuesday) 9:00 onwards, the bonus changed from 10,000 points to 6,000 points.
• ※ From December 1, 2024 (Sunday) 0:00 onwards, the number of points and frequency of point awards have changed.
• ※ From February 1, 2024 (Thursday) 0:00, the campaign name was changed from "【Rakuten SAIKYO Plan First-Time Application Bonus】6,000 Point Rewards for Switching from Another Carrier" to "【Rakuten SAIKYO Plan First-Time Application Bonus】Point Rewards for Switching from Another Carrier".

Campaign Code

2091

• Please mention the "coupon code" above when inquiring about this program.

Period

■ Entry Period

• Friday, November 1, 2024, at 00:00 – End Date TBD

■ Plan Application Period

• Web: Wednesday, November 1, 2023, at 0:00 - End date TBD
• Stores (Rakuten Mobile Shops): From opening on Wednesday, November 1, 2023 - End date TBD

■ Plan Usage Start Deadline

By 23:59 on the last day of the month following the plan application

■ "Rakuten Link" Usage Deadline

By 23:59 on the last day of the month following the plan application

Conditions

Rakuten members who meet ALL conditions [1], [2], [3], and [4] within the above periods.

• The rewards is limited to once per person. Applies only to first-time Rakuten line applications.

【1】Campaign Entry

Enter through this campaign page

• Rakuten ID login required.
• Must apply within the same month as entry.
• Post-application entries are not eligible.
• Entry not required for store (Rakuten Mobile Shop) applications.

【2】Apply for "Rakuten SAIKYO Plan" with MNP (carrier transfer) from another carrier

• Not eligible for plan changes from existing Rakuten Mobile (Docomo line/au line) Members Station.
• "Rakuten SAIKYO Plan (Data Type)" is not eligible.

【3】Start using "Rakuten SAIKYO Plan"

【What is Plan Usage Start Date】

• For carrier transfer (MNP):
  The day Rakuten Mobile service starts with the plan (SIM card, eSIM).

【4】Use of "Rakuten Link"

Make a call more than 10 seconds using Rakuten Link on the applied line.

【How to use Rakuten Link app】

Please check the "How to Use" section on the Rakuten Link page.

【How to check Rakuten Link usage history】

Please check "About Rakuten Link Usage in Campaigns".

• Calls using other connection services (such as 0570), # dial numbers, or prefix numbers are not eligible for the rewards.

Rewards（Rakuten Point）

■ Reward Details

<For those who apply for "Rakuten SAIKYO Plan" between 9:00, Friday, February 14, 2025 and 8:59, Monday, April 14, 2025>

10,000 Point Rewards

• 1st point award: 3,000 points
• 2nd point award: 3,000 points
• 3rd point award: 4,000 points

• For those who apply for "Rakuten SAIKYO Plan" after 9:00, Monday, April 14, 2025, the bonus will be 6,000 points.
• Please claim points from the point claim notification sent for each time.

<For those who apply for "Rakuten SAIKYO Plan" between 0:00, Saturday, February 1, 2025 and 8:59, Friday, February 14, 2025>

6,000 Point Rewards

• 1st point award: 2,000 points
• 2nd point award: 2,000 points
• 3rd point award: 2,000 points

• Please claim points from the point claim notification sent for each time.

<For those who apply for "Rakuten SAIKYO Plan" between 9:00, Tuesday, January 7, 2025 and 23:59, Friday, January 31, 2025>

6,000 Point Rewards

• 1st point award: 2,000 points
• 2nd point award: 2,000 points
• 3rd point award: 2,000 points

• 6,000 points will be awarded in 3 installments.

<For those who apply for "Rakuten SAIKYO Plan" between 0:00, Sunday, December 1, 2024 and 8:59, Tuesday, January 7, 2025>

10,000 Point Rewards

• 1st point award: 3,000 points
• 2nd point award: 3,000 points
• 3rd point award: 4,000 points

• 10,000 points will be awarded in 3 installments.
• For store (Rakuten Mobile Shop) applications, the point-up period is until closing time on Monday, January 6, 2025.

<For those who apply for "Rakuten SAIKYO Plan" between 0:00, Friday, November 1, 2024 and 23:59, Saturday, November 30, 2024>

6,000 Point Rewards
Points award 1-12: 500 points each

• 6,000 points will be awarded in 12 installments.

<For those using 6,000 yen OFF coupon at Rakuten Mobile Official Rakuten Ichiba Store>

• For orders placed at Rakuten Mobile Official Rakuten Ichiba Store between Friday, March 15, 2024, at 9:00, and Thursday, October 31, 2024, at 23:59, the rewards will be 6,000 points awarded in three 2,000-point installments

6,000 Point Rewards
1st point award: 2,000 points
2nd point award: 2,000 points
3rd point award: 2,000 points

Please claim points for applications made after 0:00, Saturday,February 1, 2025. See details below.

■ How to claim points

Please claim points by logging in with the Rakuten ID registered with Rakuten Mobile from the notifications in "Rakuten Link" or "Email".

STEP 1: Receive point claim notification via "Rakuten Link" or "Email".

• Point claim notifications will be sent around the end of the month after next when the "Rakuten SAIKYO Plan" usage begins and "Rakuten Link" usage is confirmed.

STEP 2: Log in to the point claim page from the URL in the notification.

• You can claim points by logging in with the Rakuten ID registered with Rakuten Mobile.

STEP 3: Tap [Claim Points] on the point claim page to get your points.

• A separate procedure is required for each installment.
• You can check points you have received from your points history.

■ Point claim period

Points can be claimed from around the end of the month after next when "Rakuten SAUJTI Plan" usage begins and "Rakuten Link" usage is confirmed.

Points can be received until the end of the month, 2 months after each notification is sent.

• Example) If all conditions are met in February 2025, the first point claim notification will be sent via "Rakuten Link" or "Email" around the end of April 2025, which is two months later.
  The claim deadline will be the end of June 2025, 2 months after the point claim notification.
• Point claim notifications will be sent from Rakuten Mobile.
• Rights cannot be transferred.

■ Point validity period

Valid until the end of the month 3 months after the point claim notification date

• About time-limited points
• Even if points are used before the expiration date, they will not be returned if cancellations or amount adjustments occur after the expiration date.

For those who applied between 0:00, Sunday, December 1, 2024 and Friday, January 31, 2025, please check the "Point Award Date" and "Point Validity Period" below.

■ Point Award Date

Points will be awarded over 3 months, starting from around the end of the month after next following confirmation of "Rakuten SAIKYO Plan" and "Rakuten Link" usage.

• For "Rakuten SAIKYO Plan" applications from Sunday, December 1, 2024, at 0:00 onwards, changed to awarding points in 3 installments.
• Example: If all conditions are met in December 2024, the first point award will begin around the end of February 2025 (two months later), second award around the end of March, and third award around the end of April.
• Rakuten Points will be awarded by Rakuten Mobile.
• Rights cannot be transferred.

■ Point Validity Period

Valid until the end of the month 3 months after the point award date

• About Time-Limited Points
• Even if points are used before the expiration date, they will not be returned in case of cancellations or amount adjustments after the expiration date.

Reward Exclusions

Rewards will not apply in the following cases:

• If payments for services provided by the company are not made by the payment deadline, resulting in delinquency or non-payment.
• If the number of applications for "【Rakuten SAIKYO Plan First-Time Application Bonus】Point Rewards for Switching from Another Carrier" exceeds one per person per contract.
• Purchases made outside of Rakuten Mobile Shops, Rakuten Mobile Online, or Rakuten Mobile Official Rakuten Ichiba Store.
• If application is cancelled due to contract holder identity verification issues or MNP procedure deficiencies.
• If campaign condition deadline is missed due to delayed product arrival (product arrival refers to the date when delivery completion data is notified to the company).
• If "Rakuten SAIKYO Plan" usage is not started.
  • For instructions on how to start using the plan, please refer to the SIM Card version Start Guide or eSIM version Start Guide here
• If "Rakuten Link" is not used by the deadline.
• If Rakuten WiFi Pocket 2C with Rakuten Network Plan (Rakuten SAIKYO Plan) set is ordered from Rakuten Mobile Official Rakuten Ichiba Store.
• If Rakuten Hand 5G or Rakuten WiFi Pocket 2C or Rakuten WiFi Pocket Platinum is purchased with a "Rakuten SAIKYO Plan" contract at a Rakuten Mobile shop or Rakuten Mobile Online.
• If Rakuten membership is cancelled before points are awarded.
• If there is a violation of terms and conditions set by our company or Rakuten Group Corporation.
• If the Rakuten ID used for entry differs from the Rakuten ID used when applying for Rakuten Mobile.
• If "Rakuten SAIKYO Plan (Data Type)" is applied for.
• If there is a past contract for "Rakuten SAIKYO Plan (Data Type)".
• In cases of fraudulent activity, violation of terms of use, or if we reasonably determine that you are acting against the operational intent.
  (We may request the return of benefit or payment of an amount equivalent to the benefit)
• If the company reasonably determines ineligibility as a member for any other reason.

Compatible Campaigns

The following campaigns can be combined. Campaigns not listed below cannot be combined.

• Rakuten Mobile Official Rakuten Ichiba Store 6,000 yen OFF coupon for orders of eligible Apple products with Rakuten SAIKYO Plan Set (Campaign Code: 1834)
  • If the above 2 campaigns are applied after Thursday, February 1, 2024, at 0:00, this campaign's reward will be 7,000 points.
• iPhone Eligible Device Point Rebate Campaign (Campaign Code: 1819)
• "Rakuten SAIKYO Plan" + Eligible Android Product Purchase Point Reward Campaign (Campaign Code: 2006)
  • Campaign Codes 1819 & 2006 can be combined after Friday, March 15, 2024, at 9:00.
• Discount Campaign for Rakuten SAIKYO Plan Contract with iPhone Eligible Product Purchase via Lump Sum or 24-Month Payment (Campaign Code: 2169)
• Point Rebate Campaign for Rakuten SAIKYO Plan Contract with iPhone Eligible Product Purchase using Kaikae Chotoku Program (Campaign Code: 2231)
• Discount Campaign for Carrier Switch to Rakuten SAIKYO Plan Contract with iPhone Eligible Product Purchase via Lump Sum or 24-Month Payment (Campaign Code: 2568)
• [Rakuten Mobile Shop Exclusive] 1,000 Points for First-time Rakuten Mobile Application & Rakuten Ichiba Usage! (Campaign Code: 2619)

Incompatible Campaigns

The following campaigns cannot be combined.

• Rakuten Original Products 1 Yen Campaign (Campaign Code: 1875)
  • Campaign name changed from "Rakuten Hand 5G/Rakuten WiFi Pocket 1 Yen Campaign" to "Rakuten Original Products 1 Yen Campaign".
• [Rakuten Ultimate Plan First-Time Application Bonus] Points Present for New Contract (Campaign Code: 2142)
• For New Contract/Plan Change (Transfer) Customers! Additional 2,000 Point Rebate Campaign for Rakuten SAIKYO Plan Contract with iPhone Eligible Product Purchase (Campaign Code: 2144)
• [Rakuten Mobile] Rakuten SAIKYO Plan Referral Campaign (Campaign Code: 1784)
• iPhone Eligible Device Point Rebate Campaign (Campaign Code: 1819)
• "Rakuten SAIKYO Plan" + Eligible Android Product Purchase Point Reward Campaign (Campaign Code: 2006)
  • Campaign Codes 1819 & 2006 can be combined after Friday, March 15, 2024, at 9:00.
• [Android Eligible Products Only] Special Price Campaign (Campaign Code: 2178)

Notes

• This campaign may be subject to change, cancellation, or extension without prior notice. Please understand in advance.
• Those eligible for this campaign may be excluded from other campaigns conducted during the same period, or the total bonus amount may be limited within the scope of the Act against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
• You may be disqualified from receiving the bonus if unauthorized use such as forwarding to non-eligible persons, illegal resale, or other violations are found or if we determine the activity to be fraudulent.
• "Rakuten SAIKYO Plan (Data Type)" is not eligible.
• Information provided is current as of Friday, February 14, 2025.