Can I ask about the contract details, even if I am not the contractor himself/herself?
If the person in charge of the contractor is present at the time of inquiry, we can guide you.If it is difficult for the representative who is not able to be present on the phone with the contract holder, please refer to the "Procedure for Requesting Disclosure of Retained Personal Data" and send the specified documents by mail. * Even if you are a family member, you cannot provide guidance on the contract details other than the contractor himself/herself.* Inquiries about the details of the contract by chat consultation are only accepted by the contractor himself/herself.
The agent is required to contact the contractor by telephone after being present with the contractor himself/herself.