![Use Rakuten Mobile right out of the box!*1 We offers 2GB FREE overseas*2 [Plan fee]880yen~ (Tax incl. 968yen~)](/assets/img/service/global/overseas/en/img-kv-pc-240430.png)
![Use Rakuten Mobile right out of the box!*1 We offers 2GB FREE overseas*2 [Plan fee]880yen~ (Tax incl. 968yen~)](/assets/img/service/global/overseas/en/img-kv-sp-240430.png)
*1 Settings for my Rakuten Mobile app and smartphone are required additionally at the time of use. *2 Counted as plan data usage. Maximum communication speed is limited to 128kbps after 2GB. Click here for details on data transmission (international roaming) precautions. *3 Please complete the initial settings of the Rakuten Link app before leaving Japan. Click here for details on precautions for international calls *4 Click here for details on precautions for international SMS. *5 We may not be able to provide a contract depending on your device and destination. *6 Requires the purchase of a Wi-Fi device itself.
Effortless to Use!
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With "my Rakuten Mobile",
simply activate "overseas roaming"*Forget the hassle of initial settings or downloading dedicated apps – none of that is needed.
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No extra steps needed!
Overseas roaming services are already part of your plan.
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Use your smartphone seamlessly!
No SIM replacement or rental equipment pick up necessary.
When using your phone overseas, please make sure to set it up according to the following process before departure,
after arrival, and after returning home.
Notification of Additional Overseas Countries Covered
With the addition of Israel, data communications are now available in 75 applicable overseas countries and regions (as of Nov.21, 2024).
“Rakuten SAIKYO Plan", an excellent deal even overseas
Data transmission (international roaming)
Data transmission is available in 75 applicable overseas countries and regions.
*Counted as plan data usage.
*2 Click here for details on data transmission (international roaming) precautions.
No Extra Cost!
2GB of Overseas Usage Is Included in Your Plan!
*Excludes call charges and related fees. *3 Speed may be restricted due to fair service provision during peak times and other conditions.
Need More Than 2GB of High-Speed Data While Overseas?
International calls
With the "Rakuten Link" app
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Also available for users
who do not use
the Rakuten Link app - No data usage count
*Some numbers are not eligible for free calls. Click here for more details on precautions for international calls.
*"Rakuten SAIKYO Plan (Data Type)" is not applicable.
For example, excellent deals such as these
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Between Rakuten Link app
Free calls to friends overseas!
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Free calls for friends traveling abroad with you with a Japanese phone number!
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Free calls to family at home in Japan from overseas business trips!
*When using Rakuten Link app, some numbers are not eligible for free calls.
Recommended for users who have international phone numbers!
International Unlimited Call
*Rakuten Link is recommended for overseas calls. Unlimited international calls service is not available when using the standard OS phone app for outgoing calls overseas. *Some numbers are not covered. *"Rakuten SAIKYO Plan (Data Type)" is not applicable.
International SMS
Between “Rakuten Link” apps
sending/receiving in Japan and overseas
international SMS
are FREE
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Free sending to applicable countries and
regions with the app *7 - Free sending even if users do not use the app
- No data usage count
*7 Phone numbers in applicable countries and regions outside of Japan
*Daily limits for sending SMS. Click here for details on international SMS precautions.
Rakuten SAIKYO Plan
Feel like having Rakuten Mobile?
Just apply for our basic plan
and you can even use it overseas!
Rakuten Mobile's international services (data transmission, international calls, and international SMS) are
included in our price plan. Additional applications not needed.
*International calls and SMS are partially charged on a pay-as-you-go basis.
*Please add optional services according to your usage.
*If you choose the "Rakuten SAIKYO Plan (Data Type)", international calls are not supported.
*Product and additional option fees are billed separately. **1 Speed may be restricted due to fair service provision or network environment. **2 Entry required. Points are rewarded as time-limited points after conditions are met, around two months later. **3 Some numbers excluded. Domestic calls only. **4 Some numbers excluded. ¥22/30s without Rakuten Link app. **5 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB. Coverage areas and conditions are subject to change. **6 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. **7 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. **8 Campaigns may be subject to change or cancellation without prior notice. Other conditions apply. Click here for more details.
Our International Customer Stories
“Rakuten Mobile’s international roaming was awesome when I went back to the US.”
Raymond Gilbert
Exclusive to Narita International Airport & Chubu Centrair International Airport Information on the day of departure
Rakuten Mobile shops at Narita International Airport Terminal 1 / Chubu Centrair International Airport
We recommend that you arrive 150 minutes prior to your flight boarding time.
In addition, since the shop may be crowded, we recommend you make a reservation for your visit in advance. Please ensure enough time for the visit when making an appointment.
See below for information about our in-shop guidance and response details.
RAKUTEN MOBILE / NARITA INTERNATIONAL AIRPORT TERMINAL 1
RAKUTEN MOBILE / CHUBU CENTRAIR INTERNATIONAL AIRPORT
*Please note that we are not responsible if the boarding time is missed.
*We may not be able to provide a contract depending on your device and destination.
Information on the day of departure
- Available for immediate use after application
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No need to return the Wi-Fi after returning home
since it’s been purchased - No cancellation fee is required wherever you return it or not *
*You need to cancel the service by yourself.
- Rakuten WiFi Pocket Platinum
- Up to 16 devices can be connected simultaneously, so in addition to your main smartphone, you can also use it for your family's smartphones, PC, and tablets.
The flow of application and usage
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STEP1 Procedures at the airport shop on the day of departure
*Only at Narita International Airport Terminal 1 / Chubu Centrair International Airport
*Please check shop information before visiting. -
STEP2 Use overseas
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STEP3 No need to return! You can use it even after returning home!
*If you want to use international calls with the Rakuten Link app, please complete the initial setup of the Rakuten Link app before leaving Japan.
Please make sure you have the necessary documents (driver's license, etc.) to apply.
FAQ
You can check the most frequently viewed FAQs below. Please contact us via chat or phone from each page if you can’t find a solution for your situation.
Ministry of Foreign Affairs of Japan Service Guide
*Only Japanese
Overseas safety information and useful information by country/region for safe travel and stay.
Information distribution service of the Ministry of Foreign Affairs of Japan, where you can receive the latest overseas safety information.
Important Notes
- Data transmission (international roaming)
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- *Please authenticate Rakuten Link in Japan before traveling overseas. Authentication may not be possible in some international roaming areas.
- *Data used for international roaming will be consumed from the high-speed data capacity of the international roaming areas.
- *Connection may not be possible due to the circumstances of local operators.
- *Data consumption is counted as data usage. For details, please refer to the data usage counting method.
- *Suppose you exceed the high-speed data capacity of the international roaming areas in the applicable overseas countries and regions. In that case, the communication speed in the the international roaming areas will be limited to a max. of 128 kbps. After exceeding this limit, high-speed communication can be used with a data charge of 500 yen per 1GB (not taxable).
- *Communication speed is on a best-efforts basis, and effective speed may vary depending on the communication environment and conditions.
- *Outside the applicable overseas countries and regions, the service is available only when connected to Wi-Fi.
- *Service areas and conditions for data transmission (international roaming) are subject to change without notice. Please check the coverage area.
- International calls
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- *For customers using the iOS version of the Rakuten Link app, incoming calls will be routed to the iOS standard phone app for users who are not using Rakuten Link. Please note that incoming call charges will apply when overseas.
- *Calls to other companies' connection services starting with (0570), etc. and calls to some special numbers (188) are not eligible for free calls. Please check the list of ineligible numbers.
- *When using the Rakuten Link app, calls can be made and received only from the applicable countries and regions outside Japan. Calls to/from other areas can be made only when connected to Wi-Fi.
- *Coverage areas and conditions for international calls and SMS are subject to change without notice.
- *Depending on the destination country/region, the connection may not be available due to the facilities of local operators or other reasons.
- International SMS
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- *Customers using the Rakuten Link app iOS version will not be able to send or receive international SMS via Rakuten Link if users are not using Rakuten Link. Please use the iOS standard messaging app when using Rakuten Link.
- *When using the Rakuten Link app, you will only be able to send and receive messages from the applicable overseas countries and regions.
- *Coverage areas and conditions for international calls and SMS are subject to change without notice.
- *We assume no responsibility if you are unable to use the services of any of the carriers listed is unavailable due to your device model, the network of the international roaming destination, or the communication conditions of the network of the destination country.
- Language
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- *This page is made in Japanese and translated into English. The Japanese text shall prevail if there is any conflict or inconsistency between these two texts.