- *Campaign rewards are subject to change.
- *This campaign can be applied only once per person
- *As of July 31, 2025, the donation program, initiated in response to applications, has been concluded.
- *If the referred person uses the 6,000 yen OFF coupon at the official Rakuten Mobile Rakuten Ichiba store, they will receive 8,000 points when switching your phone number from another carrier.
- *For more details, please check the campaign rules.
Thank you for your interest in Rakuten Mobile.
Rakuten Mobile reached the milestone of 10 million subscribers during December 2025*1. Our company maintains its dedication to two core values which include providing unlimited data and calls at 2,980 yen monthly and we work to enhance our network performance*2.
Our service now provides coverage to 99.9% of all Japanese residents*3 while we started implementing our "Platinum Band"*4 service for building interior connectivity since 2024. The results speak for themselves—approximately 90% of our customers say they're glad they switched to Rakuten Mobile*5, and we've been ranked No.1 overall in the Oricon Customer Satisfaction® Survey for three consecutive years*6.
Our business model provides customers with affordable prices together with exceptional product quality. And if Rakuten Mobile works for you, we'd be honored if you'd recommend us to your family and friends.
We look forward to welcoming you.
Chairman and CEO of Rakuten Group, Inc.
Chairman of Rakuten Mobile, Inc.
Hiroshi Mikitani
*1 The 10 million subscribers includes subscriptions to "Rakuten SAIKYO Plan," "Rakuten SAIKYO U-NEXT," "Rakuten SAIKYO Plan Business," "Rakuten Turbo," MVNO and MVNE services, as well as BCP (Business Continuity Plan) lines, as of December 24, 2025.
*2 Speed restrictions may apply. Rakuten Link app required. Separate fees apply.
*3 As of December 2024. Population coverage is calculated based on areas where communication is possible in more than 50% of approximately 500m grid sections used in national census surveys.
*4 Platinum Band service will be gradually expanded, starting with major urban areas.
*5 As of December 2024, internal survey, 88,108 respondents. Combined total of "Very satisfied" 23.7%, "Satisfied" 33.2%, and "Somewhat satisfied" 29.4%.
*6 Ranked No.1 Overall in the 2025 Oricon Customer Satisfaction® Survey for Mobile Carriers.
Please be sure to proceed using the application button on this page.
Please click here for the application and campaign participation process.
Coupon Code: WTPRMI20251001
- *For web applications, applying from other pages will not qualify for the benefit.
- *For Rakuten Mobile Shop applications, please inform the shop staff that you wish to apply this campaign before applying.
The Rakuten member information you provide and information regarding your contract status
will be shared with Rakuten Mobile and campaign office employees, as well as their affiliated companies,
for the purpose of fulfilling this campaign and notifying you of processing status.
You can also apply at the shop!
If you choose to apply at the shop, please book a visit and show this page to the R CREW (shop staff).
Rakuten Mobile ranks No.1 in
customer satisfaction 3 years straight!
*2025 Oricon Customer Satisfaction® Survey
Ranked #1: Overall Mobile Carrier / Family Plans / Device Selection
How to Join the Campaign
-
Apply for Rakuten Mobile
Eligible to “Rakuten SAIKYO Plan” or “Rakuten SAIKYO U-NEXT”.
Apply through this page or at a Rakuten Mobile Shop.Coupon Code: WTPRMI20251001
- *For web applications, applying from other pages will not qualify for the benefit.
- *For Rakuten Mobile Shop applications, please inform the shop staff that you wish to apply this campaign before applying.
-
Start using the plan
By 23:59 on the last day of the month following your application.
- *For those switching their phone number from another carrier (MNP). Those not using number transfer (MNP) will receive 11,000 points.
- *Points will be awarded as time-limited points in installments. For details, please check the rules.
Example Timeline of Point Awards
If conditions are met after 9:00 am, April 11, 2025, points will be awarded as follows:
- *When switching from another carrier (MNP). 11,000 points for other new sign-ups. Points will be awarded in installments.
- *Points will be awarded in installments. For details, please check the rules.
Why Rakuten Mobile right now
DATA & App CALLS, UNLIMITED at the Best PRICE！＊
*As of June, 2025. Comparing unlimited data plan prices across 4 major carriers.
- *1 Separate paid content available.
- *2 Speed may be restricted due to fair service provision during peak times and other conditions. Excludes call charges, etc.
Money-saving discounts and programs
Save even more on Rakuten SAIKYO Plan and Rakuten SAIKYO U-NEXT with family!
We also offer age-based discounts and programs to help you save on your monthly bill.
For family
Age-smart savings
- *1 Entry required. Time-limited points. *2 Some numbers excluded. Domestic calls only. Conditions apply to each service. *3 Signup required.
- *Rakuten SAIKYO U-NEXT is excluded from "SAIKYO Kids Discount: 440 yen off for 3GB".
How much does Rakuten
Mobile cost?
Plus, tons of other great perks
- *1Entry required. Point accumulation has a cap.
- *2Service usage incurs separate data charges. Click here for detailed conditions.
- *3Ten free hours of Music every 30 days. Three free Magazines every month. Content restrictions apply for Music and Magazine.
- *Each campaign may be changed or terminated without prior notice. Other conditions apply.
Internet and mobile, big bundle deal! SAIKYO HOME Program
Strong connectivity wherever you are
*As of December 2024. Population coverage is calculated based on areas where service is available in at least 50% of locations within approx. 500m grid sections used in national census data.
5G (Sub6) coverage expanding
As of Feb. 2024
As of May 2025
*As of May 2025 (compared to February of previous year). Based on internal research. Actual 5G speeds vary by device when using 5G-compatible products in 5G service areas. Some locations within coverage areas may not support 5G service. Even within service areas, connections may default to 4G LTE instead of 5G. Even in unlimited high-speed data areas, speeds may vary in underground locations, indoors, inside large commercial buildings, or depending on signal conditions.
Obstacle-resistant signal –
Platinum Band gradually expanding
Platinum Band signals reach indoors and underground easily. They can penetrate and bend around walls and obstacles like buildings—a property called "diffraction." Rakuten Mobile's Platinum Band commercial service launched on June 27, 2024, and will continue expanding gradually starting from major urban areas.
80% of users* notice
improved network quality
*Percentage of respondents who answered "much better," "better," or "somewhat better" to the survey question: "Compared to when you first signed up with Rakuten Mobile, has your perception of Rakuten Mobile's signal and connectivity changed? Please select the option that best matches your feelings."
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Unlimited data and Rakuten Link are lifesavers for parents!
Ms. Imamura (pseudonym, female in her 30s / Nara)
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I can really feel the improvement
in network quality! Plus tons of
points!Ms. Funabashi (pseudonym, female in her 30s / Iwate)
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My daughters and I both use Rakuten
Mobile! Our monthly phone bill was cut in halfMs. Inoue (pseudonym, female in her 40s / Fukuoka)
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Signed up again after 3 years! Coverage in Aomori has improved dramatically
Mr. Inaba (pseudonym, male in his 30s / Aomori)
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Rakuten Mobile keeps saving you money after sign-up!
Refer Rakuten Mobile to family and friends after signing up and earn points based on the number of referrals.
Take advantage of this great opportunity!
Refer Family & Friends, You’ll Get
*1 When transferring from another carrier (MNP). 10,000 points for other new sign-ups.
*2 Applies to a family of 6, with 5 members joining through family referrals.
*Conditions include using the Rakuten Link app and not qualifying for the Rakuten SAIKYO Plan (Data Type). Points will be awarded in installments as limited-time points starting 4 months after the referral login month.
Our Plan
*Product and additional option fees are billed separately. *1 Separate paid content available. *2 Speed may be restricted due to fair service provision or network environment. *3 Points are rewarded as time-limited points after conditions are met, around two months later. *4 Some numbers excluded. Domestic calls only. Conditions apply to each service. *5 Some numbers excluded. ¥22/30s without Rakuten Link app. *6 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB.Coverage areas *7 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. *8 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. *9 Content restrictions apply for Music and Magazine. Campaigns may be subject to change or termination without prior notice. Other conditions apply. Click here for more details. *10 Ranked 1st Overall in the 2025 Oricon Customer Satisfaction® Survey for Mobile Carriers.
Rakuten Hiroshi Mikitani exclusive campaign
- Campaign Code
-
2798
- When inquiring about this campaign, please inform "campaign code" stated above.
- Campaign Period
-
■ Plan application Period
- Web: April 11, 2025 (Fri) 9:00 AM – End date TBD
- Store (Rakuten Mobile Shop): April 11, 2025 (Fri) Opening – End date TBD
■ Plan application and deadline
Until 11:59 PM on the last day of the month following your plan application.
＜For those who have applied for Rakuten Mobile without using Rakuten ID＞
■ Upgrade to Rakuten Membership deadline
Until 23:59 on the last day of the month following the month of plan application
- If you have applied for Rakuten Mobile without using Rakuten ID for “Rakuten SAIKYO Plan”, you need to upgrade to Rakuten Membership. To upgrade to Rakuten Membership, click here.
- Campaign Conditions
-
If you are an Rakuten member who meets all of the conditions of [1], [2] within the period of each of the items above
Effective from Wednesday, October 1, 2025, applications for "Rakuten SAIKYO U-NEXT" are also eligible.【1】Apply for the "Rakuten Saikyo Plan" or "Rakuten SAIKYO U-NEXT" via the Web or at a store (Rakuten Mobile Shop).
[If applying via the Web] Referee applies for "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" from one of (1) ～ (3)
* Please be sure to check that the coupon for "WTPRMI20251001" is applied on the screen.
[If applying at a store] At the start of the application process at the store, enter the campaign coupon code "WTPRMI20251001" yourself on the store application screen, and then apply using one of (1) ~ (3)
- New application
- Apply by switching to Rakuten Mobile from another carrier with MNP
- Apply after changing the plan from Rakuten Mobile (docomo line or au line).
・Customers using Rakuten Mobile (docomo line / au line) are not eligible if they change plans (transition) from Member's Station.
All optional services will be canceled when you apply from this page.- If you apply to the following, please consider changing the plan (migrate) via the Members Station.
・If you want to keep your optional services:
- If you apply to the following, please consider changing the plan (migrate) via the Members Station.
[Notes when applying]
- ・If applying via the Web, you must complete the application process via the application button on this page to be eligible for the campaign benefits.
- ・If applying via the Web, if the session times out during the application process, you will need to restart the process via the application button on this page.
- ・If you apply while the Rakuten Mobile application screen is undergoing maintenance, you will not be eligible for the campaign benefits. Please apply again after the maintenance is complete.
- ・Before completing the application process, please be sure to confirm that the coupon code is displayed in the application details on the "Delivery and Payment Method" page.
- ・If applying at a Rakuten Mobile Shop (store), please inform the store staff that you wish to apply this campaign.
- Transition from “Rakuten UN-LIMIT VII” to “Rakuten Strongest Plan” is not eligible.
- Applications of "Rakuten SAIKYO Plan (Data Type)" will not be eligible to receive reward.
- If the referee changes the plan from "Rakuten SAIKYO Plan (Data Type)" to "Rakuten SAIKYO Plan", it is not eligible for the campaign.
【2】Start using "Rakuten SAIKYO Plan” or "Rakuten SAIKYO U-NEXT"
【Plan usage start date】
-
In case of a new application *The earlier of (1) or (2) will be the plan usage start date.
- The date when the delivery completion data is notified to us
- The date for when the Rakuten Mobile signal becomes applicable on the SIM card or eSIM
-
In case of switching to Rakuten Mobile from another carrier with MNP
The date for when the Rakuten Mobile signal becomes applicable on the SIM card or eSIM
-
In case of changing the plan from Rakuten Mobile (docomo line or au line)
The date for when the Rakuten Mobile signal becomes applicable on the SIM card or eSIM
- Campaign Reward (Rakuten Point)
-
■ Reward Details (Rakuten Points)
MNP transfer
14,000 Points
- 1st Point Grant: 4,000 points
- 2nd Point Grant: 5,000 points
- 3rd Point Grant: 5,000 points
If you use 6,000 yen discount coupon at the Rakuten Mobile's official Rakuten Ichiba shop, you will receive the following benefits.
8,000 Points
- 1st Point Grant: 2,000 points
- 2nd Point Grant: 3,000 points
- 3rd Point Grant: 3,000 points
New application or changing the plan from Rakuten Mobile (docomo line or au line)
- For "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" applications made after 0:00 a.m. on Monday, September 1, 2025, the points will be granted over a period of 3 months, starting from the end of the second month following the month in which your "Rakuten SAIKYO Plan" usage is confirmed.
11,000 Points
- 1st Point Grant: 3,000 points
- 2nd Point Grant: 4,000 points
- 3rd Point Grant: 4,000 points
- For "Rakuten SAIKYO Plan" applications made by 23:59 p.m. on Sunday, August 31, 2025, the points will be granted over a period of 3 months, starting from the end of the second month following the month in which your "Rakuten SAIKYO Plan" usage is confirmed.
7,000 Points
- 1st Point Grant: 2,000 points
- 2nd Point Grant: 2,000 points
- 3rd Point Grant: 3,000 points
■ Date of point award
Points will be granted over a period of 3 months, starting from the end of the second month following the month in which your "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" usage is confirmed.
- For example, if you meet all the conditions in April, the first point grant will be around the end of June (two months later), the second grant will be around the end of July, and the third grant will be around the end of August.
- Rakuten Points will be awarded by Rakuten Mobile.
- Rights are non-transferable.
■ Point validity period
Valid for 6 months including the date of point award
- For more details on time-limited points
- Points will not be refunded in case of cancellation or amount adjustments after the expiration date, even if the points are used before the expiration date.
- Ineligible Conditions for the Campaign
-
If any of below conditions have been met, then the subject will be ineligible for the campaign
- If payment for services provided by our company, etc., is not made by the payment deadline, resulting in unpaid or overdue amounts.
- If the "Rakute Hiroshi Mikitani exclusive campaign" has been applied more than once per person, per contract.
- If purchased from a location other than a Rakuten Mobile Shop, Rakuten Mobile Online, or the Rakuten Mobile Official Rakuten Ichiba Store.
- If the application is canceled due to deficiencies in the identity verification of the contract holder/user, or deficiencies in the MNP procedure, etc.
- If the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT"is not activated.
- - Please refer to the SIM card version Start Guide or the eSIM version Start Guide for instructions on how to start using the plan,click here.
- If you have withdrawn from Rakuten Membership before the points are awarded.
- If you have violated the terms and conditions set by our company or Rakuten Group, Inc.
- If the upgrade to Rakuten Membership has not been completed.
- If you apply from a button other than the application button on this page when applying on the Web.
- If the session expires due to time excess or other reasons when applying on the Web.
- If Rakuten Mobile application screen is under maintenance.
- If Rakuten Mobile (docomo line / au line) is changed via a member's station.
- If you are applying for the “Receive and Payment Method” page by starting to apply from other application buttons, changing your browser, smartphone, or computer, etc., while applying on the web, and the coupon code is not displayed.The coupon code is a 14-digit alphanumeric number that is listed in the “Coupon Code” section of the campaign page.
- If you cancel the coupon during application
- If our company reasonably determines that you are unsuitable as a member.
- Campaigns that can be used in conjunction
-
The person who is referred (the referred person) can apply the following campaigns together. Campaigns other than those listed below can not be combined with any other campaigns.
- For orders of set of Apple products and Rakuten SAIKYO Plan at the official Rakuten Mobile's official Rakuten Ichiba shop, apply the 6,000 yen discount coupon (Campaign Code: 1834).
- If you apply above campaign (Campaign Code:1834) and transfer from another carrier (MNP), the rewards of this campaign will be 8,000 points.
- Discount campaign for signing up for Rakuten SAIKYO Plan and making a lump-sum payment or 24 payments for the purchase of an eligible iPhone product when switching from another carrier (Campaign Code: 2568)
- This campaign(2568) is not applicable if you pre-order and purchase a device online.
- 【Unlimited calls for 15 minutes (standard)】1 months free for calling fee (Campaign code:1977)
- For orders of set of Apple products and Rakuten SAIKYO Plan at the official Rakuten Mobile's official Rakuten Ichiba shop, apply the 6,000 yen discount coupon (Campaign Code: 1834).
- Campaigns that cannot be used in conjuction
-
The following campaigns cannot be used in conjunction with this campaign.
- Rakuten original products 1 yen campaign.（Campaign Code: 2808）
- 【Limited on Android Eligible Products】Special price campaign（Campaign Code：2178）
- If you apply for Rakuten Mobile's service after logging in through a referral link from the [Rakuten Mobile] Rakuten SAIKYO Plan Referral Campaign (Campaign Code: 1784) and use a coupon code from a this campaign, that this campaign will take precedence, and you will not receive the benefits of the [Rakuten Mobile] Rakuten SAIKYO Plan Referral Campaign (Campaign Code: 1784)
- If you apply for Rakuten Mobile's service after logging in through a referral link from the [Rakuten Employee Referral Only] Rakuten SAIKYO Plan Referral Campaign (Campaign Code: 2162) and use a coupon code from a this campaign, that this campaign will take precedence, and you will not receive the benefits of the [Rakuten Employee Referral Only] Rakuten SAIKYO Plan Referral Campaign (Campaign Code: 2162)
- Notes
-
- This campaign is subject to change, cancellation, or extension without prior notice.
- Recipients of benefits from this campaign may be excluded from other concurrent campaigns, or the total value of benefits may be limited to within the scope of the Act Against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
- If unauthorized use, such as forwarding to individuals who are not eligible for this campaign, or violations such as unauthorized resale are discovered, or if we determine that there is fraudulent activity, you may not be eligible to receive the bonus points.
The information contained herein is current as of Wednesday, Octorver 1, 2025.