- *1 Some numbers excluded. Only domestic calls are covered. *2 For the first month, payment is ¥2,068 (3GB for ¥968 after family discount + Safety Pack 1,100 yen, unlimited 15-min calls included) with up to 1,210 point rebate, making it effectively ¥780 (¥858 incl. tax). *Conditions apply to each service. *Without a family discount applied, ¥1,078 for 3GB.
- *The "effective price" refers to the price after considering the time-limited points awarded around the end of the month after the next upon meeting the program conditions and differs from the actual amount paid.
Apply for
Rakuten Mobile
You can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phone
You can complete your application with operator assistance.
*Available only in Japanese.
First-time optional services campaign now on!
Internet Access
*The "effective price" refers to the price after considering the time-limited points awarded around the end of the month after the next upon meeting the program conditions and differs from the actual amount paid.
*Excludes call charges etc. *Speed may be restricted due to fair service provision during peak times and other conditions.
Unlimited 15-minute calls + Safety pack*4
Join the campaign & save!
Unlimited calls,
each up to 15 minutes
Free calls up to 15 minutes, as many times as you want *4
Not only are phone calls budget-friendly, but you can also send as many short messages (SMS) as you like within Japan.
Kind in-store support
even after signing up
Store after support *5
Visit our shops anytime you need help. We'll explain smartphone operations in an easy-to-understand way through face-to-face support.
Advanced fraud protection
Spam Call & SMS Protection by Whoscall *6
Even for unknown phone numbers, you can identify who's calling, helping prevent frauds and nuisance calls.
Norton Mobile Security
Protects your smartphone from various dangers such as risky wireless internet connections and websites.
Subscribers Only
This service offers compensation of up to 600,000 yen*2 for certain costs incurred when you fall victim to bank transfer scam.
See details of Scam Call Insurance- *1 "Scam Call Insurance" is the pet name for a Miscellaneous Expenses and Loss of Profits Insurance policy with an attached "Expenses Coverage Rider in the Event of Bank Transfer Scam Victimization," where Rakuten Mobile, Inc. is the policyholder, subscribers to the "Unlimited 15-Minute Calls & Safety Pack" are the insured parties, and Rakuten General Insurance Co., Ltd. is the underwriting insurance company. The types of bank transfer scam are listed in the conditions section. *2 This insurance covers costs for claiming damages for bank transfer scam losses and costs for preventing recurrence of bank scam when you become a victim of bank transfer scam, and does not cover the actual monetary amounts transferred as a result of the scam.
Apply for
Rakuten Mobile
You can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phone
You can complete your application with operator assistance.
*Available only in Japanese.
- Android
- iPhone
Product Price￥31,900
48 installments*1
￥664/mo.
* Test conducted by dropping the product onto a concrete surface from a height of 1.22m in 26 different directions. This does not guarantee no damage or malfunction against all impacts
【Entry required】
Apply for Rakuten Mobile
for the first time
+MNP transfer from another carrier
+ Buy AQUOS wish5
Up to¥16,000point rebate
Please check the campaign page.
*Other conditions apply, such as using the Rakuten Link app.
*Points will be awarded in installments, and some points must be manually claimed. Please be sure to check the campaign rules.
*1 Rakuten Card only. Cash price and installment price (total) equal product price. 48 payments over 48 months, 0% APR. Any indivisible remainder will be charged in the first payment.
- Reduce initial costs for a new device
- Feel confident using a familiar product
*Limited to Rakuten-compatible devices.
*Conditions apply for referred users (Rakuten Link use, data plan type and etc). Points awarded in installments starting 4 months later.
- New Rakuten Mobile Customers
- Existing Rakuten Mobile Customers
1. Join the Program
Entry requires the Rakuten ID of the contracting individual, who must be aged over 65.
How to check if you've joined successfully
You can check your Rakuten Point Club campaign entry history. When you log in, make sure you're using the Rakuten ID you want for the SAIKYO SENIOR Program. If you don't see "SAIKYO SENIOR Program" listed, please try joining again with the correct Rakuten ID.
2. Sign up for Rakuten Mobile
If you're subscribing to "Unlimited 15-minute calls + Safety pack", please sign up for the following 4 options.
For those applying online
When you start the application, you'll see an option for "Unlimited 15-minute calls". Please make sure this is checked as "Join". If you choose "Don't join", you won't be able to add optional services later.
▼Screen where you should check "Join"
For instant activationYou can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phoneLearn MoreYou can complete your application with operator assistance.
*Available only in Japanese.
Monthly point rebates
- *Limited to those aged 65 and over who have joined.
- *Points will be awarded at the end of the month after next, following confirmation that conditions have been met.
Our International Customer Stories
What I love about Rakuten Mobile:
- #UnlimitedData
- #FreeCalls
- #OnlineApplication
- #EasySwitching
What I love about Rakuten Mobile:
- #SimpleOnePlan
- #FreeDataAbroad
- #RakutenPoint
*Product and additional option fees are billed separately. *1 Separate paid content available. *2 Speed may be restricted due to fair service provision or network environment. *3 Points are rewarded as time-limited points after conditions are met, around two months later. *4 Some numbers excluded. Domestic calls only. Conditions apply to each service. *5 Some numbers excluded. ¥22/30s without Rakuten Link app. *6 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB.Coverage areas*7 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. *8 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. *9 Content restrictions apply for Music and Magazine. Campaigns may be subject to change or termination without prior notice. Other conditions apply.Click here for more details.
SAIKYO SENIOR Program (110 point rebates)
- Campaign Code
2493
- Please mention the "coupon code" above when inquiring about this program.
- Period
■ Entry Period
Web: Friday, September 13, 2024, at 11:30 – End Date TBD
Stores (Rakuten Mobile Shops): Friday, September 13, 2024, at 12:00 – End Date TBD- Conditions
Rakuten members who meet all conditions [1], [2], and [3] within the above periods
- Effective from Wednesday, October 1, 2025, applications for "Rakuten SAIKYO U-NEXT" are also eligible.
[1]Subscribers of the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT"
For those who have not contracted the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" at the start of this program, you can become eligible through (i) and (ii) below.
(i) Apply for the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" through any of these methods (1) - (3)
- New application
- Application through transfer from another carrier (MNP)
- Application after changing (transferring) from a Rakuten Mobile (docomo network/au network) price plans.
- "Rakuten Saikyo Plan (Data Type)" is not eligible.
- "Apple Watch Family Sharing" is not eligible.
(ⅱ) Start using the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT"
【Plan Usage Start Date】
- For new applications, the start date is the earlier of (1) or (2):
- When Rakuten Mobile, Inc., sends a delivery completion notice.
- When the subscriber can use either Rakuten or partner line services (SIM card, eSIM).
- For MNP transfers:
The date the subscriber starts using Rakuten or partner line services (SIM card, eSIM). - For plan changes from another Rakuten Mobile plan (docomo or au line):
The day the subscriber can use Rakuten or partner line services (SIM card, eSIM).
[2]Those who have entered the "SAIKYO SENIOR Program"
Join through this page during the entry period
- Entry is required using the Rakuten ID of <customers aged 65 or older> who are using the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT".
- You will be eligible for point rewards from the month of entry. (Applicable even if entry is made before starting to use the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT")
[3]Customers aged 65 or older
Eligible from the birth month when you turn 65.
Example: If you turn 65 in October, September is not eligible for point rewards.- Benefit（Rakuten Points）
■ Benefit Details
110 points per month
- Even if you have multiple line contracts, the reward is 110 points.
- Once you enter, benefits will continue to be provided as long as you meet the conditions.
■ Point Awarding Date
Points will be awarded around the end of the month two months after [1], [2], and [3] are confirmed.
- Example: If all conditions are met in September, points will be awarded around the end of November, which is two months later.
- Rakuten Points will be awarded by Rakuten Mobile.
- Rights to points cannot be transferred.
■ Point Validity Period
6 months including the day points are awarded.
- Regarding time-limited points
- Even if points are used before the expiration date, they will not be returned if cancellations or amount adjustments occur after the expiration date.
- Ineligibility for Benefits
Benefits will not apply in the following cases:
- If payments for services provided by the company are not made by the payment deadline, resulting in delinquency or non-payment.
- If the application is canceled due to incomplete verification of the contractor/user or incomplete MNP procedures.
- If the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" is not started.
- For plan start procedures, please refer to the SIM card version Start Guide or eSIM version Start Guide here. - If you have withdrawn from Rakuten membership before points are awarded.
- If you violate regulations set by the company or Rakuten Group, Inc.
- If the company reasonably determines that you are unsuitable as a member for any other reason.
- Notes
- This campaign is subject to change, cancellation, or extensions without prior notice.
- Beneficiaries of this campaign may be excluded from other simultaneous campaigns, or the total benefits may be limited within the scope of the Act against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
- If unauthorized use such as forwarding to non-eligible persons or unauthorized resale is found, or if the company judges it as fraudulent, you may be ineligible for benefit point awards.
- If the Rakuten ID linked to the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" changes, re-entry to this program is necessary.
- Information is accurate as of October 1, 2025.
SAIKYO SENIOR Program (Unlimited 15-minute calls + Safety pack)
- Campaign Code
2494
- Please mention the "coupon code" above when inquiring about this program.
- Period
■ Entry Period
Web: Friday, September 13, 2024, at 11:30 – End Date TBD
Stores (Rakuten Mobile Shops): Friday, September 13, 2024, at 12:00 – End Date TBD- Conditions
Rakuten members who meet all conditions [1], [2], [3] and [4] within the above periods.
- Effective from Wednesday, October 1, 2025, applications for "Rakuten SAIKYO U-NEXT" are also eligible.
[1]Subscribers of the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT"
For those who have not contracted the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" at the start of this program, you can become eligible through (i) and (ii) below.
(i) Apply for the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" through any of these methods (1) - (3)
- New application
- Application through transfer from another carrier (MNP)
- Application after changing (transferring) from a Rakuten Mobile (docomo network/au network) price plans.
- "Rakuten Saikyo Plan (Data Type)" is not eligible.
- "Apple Watch Family Sharing" is not eligible.
(ⅱ) Start using the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT"
【Plan Usage Start Date】
- For new applications, the start date is the earlier of (1) or (2):
- When Rakuten Mobile, Inc., sends a delivery completion notice.
- When the subscriber can use either Rakuten or partner line services (SIM card, eSIM).
- For MNP transfers:
The date the subscriber starts using Rakuten or partner line services (SIM card, eSIM). - For plan changes from another Rakuten Mobile plan (docomo or au line):
The day the subscriber can use Rakuten or partner line services (SIM card, eSIM).
[2]Those who have entered the "SAIKYO SENIOR Program"
Join through this page during the entry period
- Entry is required using the Rakuten ID of <customers aged 65 or older> who are using the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT".
- You will be eligible for point rewards from the month of entry. (Applicable even if entry is made before starting to use the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT")
[3]Customers aged 65 or older
Eligible from the birth month when you turn 65.
Example: If you turn 65 in October, September is not eligible for point rewards.[4]Those who have subscribed to the designated options
The designated options are the following four:
"Norton™ Mobile Security", "Spam Call & SMS Protection by Whoscall", "15-minute (Standard) Unlimited Calls", "Store After Support"
- Benefit
This campaign includes two benefits:
①Point Rewards
②"Scam Call Insurance"
①Point Rewards
■ Benefit Details
1,100 points
- Even if you have multiple line contracts, the reward is 1,100 points.
- Once you enter, benefits will continue to be provided as long as you meet the conditions.
■ Point Awarding Date
Points will be awarded around the end of the month two months after [1], [2], [3] and [4] are confirmed.
- Example: If all conditions are met in September, points will be awarded around the end of November, which is two months later.
- Rakuten Points will be awarded by Rakuten Mobile.
- Rights to points cannot be transferred.
■ Point Validity Period
6 months including the day points are awarded.
- Regarding time-limited points
- Even if points are used before the expiration date, they will not be returned if cancellations or amount adjustments occur after the expiration date.
②"Scam Call Insurance"
- Automatically included at no additional cost or procedures required.
■ Benefit Details
Covers up to ¥600,000 per incident.
- Costs related to damage claim proceedings for bank transfer fraud victimization: Up to ¥500,000
- Costs related to recurrence prevention measures for bank transfer fraud victimization: Up to ¥100,000
- Please note that this insurance does not cover the actual amounts transferred as a result of bank transfer fraud.
- Even if you have multiple line contracts, coverage is limited to a maximum of ¥600,000 per incident.
■ Coverage Eligibility
Bank transfer fraud victimization that occurs while "Scam Call Insurance" coverage is active.
■ Coverage Start Date
Coverage begins in the month when [1], [2], [3], and [4] are confirmed.
■ Coverage End Date
Coverage ends in the month following cancellation of any of the options listed in [4].
- Ineligibility for Benefits
Benefits will not apply in the following cases:
- If payments for services provided by the company are not made by the payment deadline, resulting in delinquency or non-payment.
- If the application is canceled due to incomplete verification of the contractor/user or incomplete MNP procedures.
- If the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" is not started.
- For plan start procedures, please refer to the SIM card version Start Guide or eSIM version Start Guide here. - If you have withdrawn from Rakuten membership before points are awarded.
- If you violate regulations set by the company or Rakuten Group, Inc.
- If the company reasonably determines that you are unsuitable as a member for any other reason.
- If you cancel any of these options: "Norton™ Mobile Security", "Spam Call/SMS Protection by Whoscall", "Unlimited 15-minute (Standard) Calls", or "Store After Support.
- Notes
- This campaign is subject to change, cancellation, or extensions without prior notice.
- Beneficiaries of this campaign may be excluded from other simultaneous campaigns, or the total benefits may be limited within the scope of the Act against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
- If unauthorized use such as forwarding to non-eligible persons or unauthorized resale is found, or if the company judges it as fraudulent, you may be ineligible for benefit point awards.
- For those who contract "15-minute (Standard) Unlimited Calls" for the first time, the existing 1-month free campaign will apply, making the first month effectively free (for existing "15-minute (Standard) Unlimited Calls" subscribers, the first month is half price).
- If the Rakuten ID linked to the "Rakuten SAIKYO Plan" or "Rakuten SAIKYO U-NEXT" changes, re-entry to this program is necessary.
- Information is accurate as of December 1, 2025.
Use the Rakuten ID for members 65 or older.
