Is Your Device Compatible with
Rakuten Mobile?
Find out if your current device works with Rakuten Mobile's network.
Whether you have a smartphone, tablet, or mobile router,
you may be able to switch to Rakuten Mobile while keeping your existing device.
You can also check below for "Rakuten Line Compatible Products"
Check Your Device
Select your product type.
- *You can check the software (SW) and OS versions that are compatible with Rakuten Mobile.
- *We do not guarantee the operation of devices other than those purchased through Rakuten Mobile. Even if a function is available, its use may be restricted due to updates to the OS or software. Please use it at your own discretion.
- *Even if the device is compatible with Rakuten Line, it may not be available if purchased overseas.
- *Please check the settings and operation of devices purchased from other carriers yourself or contact the company from which you purchased the device. Rakuten Mobile cannot provide after-sales service, such as responding to questions.
- *"Rakuten Link" is not guaranteed to work on Android 9 or lower or iOS 14.3 or lower, even if the device is compatible with Rakuten Mobile. Please update the OS version of your device to Android 10 or later or iOS 14.4 or later, or use a device with a compatible OS.
- *The "Rakuten Link Office" calling and messaging application for business customers is not available on Android 9 or lower, even if the device is compatible with Rakuten Line. Please update the OS version of your device to Android 10 or later or iOS 14.5 or later (recommended), or use a device with a compatible OS.
- *If you are using a device purchased from another carrier, please check to see if it has received a Technical Regulations Compliance Certificate or other certification before use. Using products that do not bear the Technical Regulations Compliance Mark violates the Radio Law and may result in the refusal of connection to Rakuten Mobile network.
All features of Rakuten SAIKYO Plan are available for devices sold on Rakuten Mobile.