Need English Support? No Problem!

Rakuten Mobile Shop welcomes you with convenient
English materials. Don't hesitate to drop by.

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What You Can Do at the Shop

We provide reliable support services even after subscription and purchase.

*Some support services are not available at electronics retail stores and post offices.

  • English Support

    We offer English-language materials including Important Notice and application forms, alongside a Point-and-Speak phrase sheet for easier communication.

  • Post-Application Support

    We will support you even after your application, such as data transfer, protective film application, and repair of original Rakuten products.

  • Home Internet Consultation

    We also provide consultation and application for home internet environment.

    Rakuten Hikari

    Fast, Stable Fiber-Optic Service!

    Rakuten Turbo

    No Installation Needed!
    Home WiFi Solutions

Before Your Shop Visit

Please make sure to check what you need to bring
with you on the day of your visit.