- *1 Some numbers excluded. Only domestic calls are covered. *2 Available after the month you turn 65. *Conditions apply to each service. *Without a family discount applied, ¥1,078 for 3GB.
- *The "effective price" refers to the price after considering the time-limited points awarded around the end of the month after the next upon meeting the program conditions and differs from the actual amount paid.
Apply for
Rakuten Mobile
You can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phone
You can complete your application with operator assistance.
*Available only in Japanese.
Internet Access
*The "effective price" refers to the price after considering the time-limited points awarded around the end of the month after the next upon meeting the program conditions and differs from the actual amount paid.
*Excludes call charges etc. *Speed may be restricted due to fair service provision during peak times and other conditions.
Unlimited 15-minute calls + Safety pack*4
Get amazing savings with these
4 options bundled together
Unlimited calls, each up to 15 minutes
Free calls up to 15 minutes, as many times as you want *4
Not only are phone calls budget-friendly, but you can also send as many short messages (SMS) as you like within Japan.
Kind in-store support even after signing up
Store after support *5
We'll explain how to use your smartphone in an easy-to-understand way, talking with you directly in our shops about any issues you may have.
Block unwanted calls and harmful programs
Spam Call & SMS Protection by Whoscall *6
Even for unknown phone numbers, you can identify who's calling, helping prevent frauds and nuisance calls.
Norton Mobile Security
Protects your smartphone from various dangers such as risky wireless internet connections and websites.
- *Subscribe to all 4 options to get the 1,100 point rebate. If you cancel even one option, you will not be eligible for the point rebate. *4 Some numbers are excluded, and there's a limit on SMS sending. *5 "Store after support" is not available at some electronics retail stores. The app covers some social media and Rakuten Group services. *6 "Whoscall" works with incoming calls and SMS received through the standard OS phone app, but does not detect incoming calls or SMS through the Rakuten Link app.
Apply for
Rakuten Mobile
You can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phone
You can complete your application with operator assistance.
*Available only in Japanese.
- Android
- iPhone
![[ Entry Required ]Campaign Ongoing Rakuten Mobile first-timer＋Number transfer from another carrier＋AQUOS wish4 purchase 12,000point rebate](/assets/img/fee/senior/en/cpn-label-sp-241101.png)
*1 48-installment payment is exclusive to Rakuten Card holders. Cash and installment total match the product price: 48 payments over 48 months at 0% APR. An installment fee applies for 24 installments with non-Rakuten credit cards.
- Reduce initial costs for a new device
- Feel confident using a familiar product
*Limited to Rakuten-compatible devices.
![[ Entry Required ]Qualifying iPhone purchase＋Rakuten Mobile first-timer＋Number transfer from another carrier Save up to ¥22,000](/assets/img/fee/senior/en/iphone-cpn-info-sp-241101.png)
*Conditions apply for referred users (Rakuten Link use, data plan type and etc). Points awarded in installments starting 4 months later.
- New Rakuten Mobile Customers
- Existing Rakuten Mobile Customers
1. Join the Program
Entry requires the Rakuten ID of the contracting individual, who must be aged over 65.
How to check if you've joined successfully
You can check your Rakuten Point Club campaign entry history. When you log in, make sure you're using the Rakuten ID you want for the SAIKYO SENIOR Program. If you don't see "SAIKYO SENIOR Program" listed, please try joining again with the correct Rakuten ID.
2. Sign up for Rakuten Mobile
If you're subscribing to "Unlimited 15-minute calls + Safety pack", please sign up for the following 4 options.
For those applying online
When you start the application, you'll see an option for "Unlimited 15-minute calls". Please make sure this is checked as "Join". If you choose "Don't join", you won't be able to add optional services later.
▼Screen where you should check "Join"
For instant activationYou can also apply at a shop or by phone
If you have any questions or concerns, please feel free to ask.
Consult with an
operator by phoneLearn MoreYou can complete your application with operator assistance.
*Available only in Japanese.
Monthly point rebates
- *Limited to those aged 65 and over who have joined.
- *Points will be awarded at the end of the month after next, following confirmation that conditions have been met.
*Product and additional option fees are billed separately. **1 Speed may be restricted due to fair service provision or network environment. **2 Entry required. Points are rewarded as time-limited points after conditions are met, around two months later. **3 Some numbers excluded. Domestic calls only. **4 Some numbers excluded. ¥22/30s without Rakuten Link app. **5 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB. Coverage areas and conditions are subject to change. **6 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. **7 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. **8 Campaigns may be subject to change or cancellation without prior notice. Other conditions apply. Click here for more details.
SAIKYO SENIOR Program (110 point rebates)
- Campaign Code
2493
- Please mention the "coupon code" above when inquiring about this program.
- Period
■ Entry Period
Web: Friday, September 13, 2024, at 11:30 – End Date TBD
Stores (Rakuten Mobile Shops): Friday, September 13, 2024, at 12:00 – End Date TBD- Conditions
Rakuten members who meet all conditions [1], [2], and [3] within the above periods
[1]Subscribers of the "Rakuten SAIKYO Plan"
For those who have not contracted the "Rakuten SAIKYO Plan" at the start of this program, you can become eligible through (i) and (ii) below.
(i) Apply for the "Rakuten SAIKYO Plan" through any of these methods (1) - (3)
- New application
- Application through transfer from another carrier (MNP)
- Application after changing (transferring) from a Rakuten Mobile (docomo network/au network) price plans.
(ⅱ) Start using the "Rakuten SAIKYO Plan"
【Plan Usage Start Date】
- For new applications, the start date is the earlier of (1) or (2):
- When Rakuten Mobile, Inc., sends a delivery completion notice.
- When the subscriber can use either Rakuten or partner line services (SIM card, eSIM).
- For MNP transfers:
The date the subscriber starts using Rakuten or partner line services (SIM card, eSIM). - For plan changes from another Rakuten Mobile plan (docomo or au line):
The day the subscriber can use Rakuten or partner line services (SIM card, eSIM).
[2]Those who have entered the "SAIKYO SENIOR Program"
Join through this page during the entry period
- Entry is required using the Rakuten ID of <customers aged 65 or older> who are using the "Rakuten SAIKYO Plan".
- You will be eligible for point rewards from the month of entry. (Applicable even if entry is made before starting to use the "Rakuten SAIKYO Plan")
[3]Customers aged 65 or older
Eligible from the birth month when you turn 65.
Example: If you turn 65 in October, September is not eligible for point rewards.- Benefit（Rakuten Points）
■ Benefit Details
110 points per month
- Even if you have multiple line contracts, the reward is 110 points.
- Once you enter, benefits will continue to be provided as long as you meet the conditions.
■ Point Awarding Date
Points will be awarded around the end of the month two months after [1], [2], and [3] are confirmed.
- Example: If all conditions are met in September, points will be awarded around the end of November, which is two months later.
- Rakuten Points will be awarded by Rakuten Mobile.
- Rights to points cannot be transferred.
■ Point Validity Period
6 months including the day points are awarded.
- Regarding time-limited points
- Even if points are used before the expiration date, they will not be returned if cancellations or amount adjustments occur after the expiration date.
- Ineligibility for Benefits
Benefits will not apply in the following cases:
- If payments for services provided by the company are not made by the payment deadline, resulting in delinquency or non-payment.
- If the application is canceled due to incomplete verification of the contractor/user or incomplete MNP procedures.
- If the ""Rakuten SAIKYO Plan"" is not started.
- For plan start procedures, please refer to the SIM card version Start Guide or eSIM version Start Guide here. - If you have withdrawn from Rakuten membership before points are awarded.
- If you violate regulations set by the company or Rakuten Group, Inc.
- If the company reasonably determines that you are unsuitable as a member for any other reason.
- Notes
- This campaign is subject to change, cancellation, or extensions without prior notice.
- Beneficiaries of this campaign may be excluded from other simultaneous campaigns, or the total benefits may be limited within the scope of the Act against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
- If unauthorized use such as forwarding to non-eligible persons or unauthorized resale is found, or if the company judges it as fraudulent, you may be ineligible for benefit point awards.
- "Rakuten SAIKYO plan (data type)" is not eligible.
- "Apple Watch Family Sharing" is not eligible.
- If the Rakuten ID linked to the "Rakuten SAIKYO Plan" changes, re-entry to this program is necessary.
- Information is accurate as of March 12, 2024.
SAIKYO SENIOR Program (Unlimited 15-minute calls + Safety pack)
- Campaign Code
2494
- Please mention the "coupon code" above when inquiring about this program.
- Period
■ Entry Period
Web: Friday, September 13, 2024, at 11:30 – End Date TBD
Stores (Rakuten Mobile Shops): Friday, September 13, 2024, at 12:00 – End Date TBD- Conditions
Rakuten members who meet all conditions [1], [2], [3] and [4] within the above periods.
[1]Subscribers of the "Rakuten SAIKYO Plan"
For those who have not contracted the "Rakuten SAIKYO Plan" at the start of this program, you can become eligible through (i) and (ii) below.
(i) Apply for the "Rakuten SAIKYO Plan" through any of these methods (1) - (3)
- New application
- Application through transfer from another carrier (MNP)
- Application after changing (transferring) from a Rakuten Mobile (docomo network/au network) price plans.
(ⅱ) Start using the "Rakuten SAIKYO Plan"
【Plan Usage Start Date】
- For new applications, the start date is the earlier of (1) or (2):
- When Rakuten Mobile, Inc., sends a delivery completion notice.
- When the subscriber can use either Rakuten or partner line services (SIM card, eSIM).
- For MNP transfers:
The date the subscriber starts using Rakuten or partner line services (SIM card, eSIM). - For plan changes from another Rakuten Mobile plan (docomo or au line):
The day the subscriber can use Rakuten or partner line services (SIM card, eSIM).
[2]Those who have entered the "SAIKYO SENIOR Program"
Join through this page during the entry period
- Entry is required using the Rakuten ID of <customers aged 65 or older> who are using the "Rakuten SAIKYO Plan".
- You will be eligible for point rewards from the month of entry. (Applicable even if entry is made before starting to use the "Rakuten SAIKYO Plan")
[3]Customers aged 65 or older
Eligible from the birth month when you turn 65.
Example: If you turn 65 in October, September is not eligible for point rewards.[4]Those who have subscribed to the designated options
The designated options are the following four:
"Norton™ Mobile Security", "Spam Call & SMS Protection by Whoscall", "15-minute (Standard) Unlimited Calls", "Store After Support"
- Benefit（Rakuten Points）
■ Benefit Details
1,100 points
- Even if you have multiple line contracts, the reward is 1,100 points.
- Once you enter, benefits will continue to be provided as long as you meet the conditions.
■ Point Awarding Date
Points will be awarded around the end of the month two months after [1], [2], [3] and [4] are confirmed.
- Example: If all conditions are met in September, points will be awarded around the end of November, which is two months later.
- Rakuten Points will be awarded by Rakuten Mobile.
- Rights to points cannot be transferred.
■ Point Validity Period
6 months including the day points are awarded.
- Regarding time-limited points
- Even if points are used before the expiration date, they will not be returned if cancellations or amount adjustments occur after the expiration date.
- Ineligibility for Benefits
Benefits will not apply in the following cases:
- If payments for services provided by the company are not made by the payment deadline, resulting in delinquency or non-payment.
- If the application is canceled due to incomplete verification of the contractor/user or incomplete MNP procedures.
- If the "Rakuten SAIKYO Plan" is not started.
- For plan start procedures, please refer to the SIM card version Start Guide or eSIM version Start Guide here. - If you have withdrawn from Rakuten membership before points are awarded.
- If you violate regulations set by the company or Rakuten Group, Inc.
- If the company reasonably determines that you are unsuitable as a member for any other reason.
- If you cancel any of these options: "Norton™ Mobile Security", "Spam Call/SMS Protection by Whoscall", "Unlimited 15-minute (Standard) Calls", or "Store After Support.
- Notes
- This campaign is subject to change, cancellation, or extensions without prior notice.
- Beneficiaries of this campaign may be excluded from other simultaneous campaigns, or the total benefits may be limited within the scope of the Act against Unjustifiable Premiums and Misleading Representations and the Telecommunications Business Act.
- If unauthorized use such as forwarding to non-eligible persons or unauthorized resale is found, or if the company judges it as fraudulent, you may be ineligible for benefit point awards.
- If unauthorized use such as forwarding to non-eligible persons or unauthorized resale is found, or if the company judges it as fraudulent, you may be ineligible for benefit point awards.
- "Rakuten SAIKYO plan (data type)" is not eligible.
- "Apple Watch Family Sharing" is not eligible.
- If the Rakuten ID linked to the "Rakuten SAIKYO Plan" changes, re-entry to this program is necessary.
- Information is accurate as of October 30, 2024.
Use the Rakuten ID for members 65 or older.
