SIM-ple and Swift
Get a Rakuten Mobile SIM and experience the ease staying connected! With just a few simple steps, you can swap your old SIM with a new one and start browsing, texting, and calling.
SIM card or eSIM,
that is the question.
SIM cardA physical card to be inserted
into your device.
Prefer hands-on approach?
PROs
Effortless SIM card replacementSmooth transition when upgrading your device.
CONs
Waiting time for SIM card delivery
At Rakuten Mobile, SIM card delivery is fast and efficient!
- In-store: Get your SIM card on the spot.
- Online: Receive your SIM card within 2 days.*
*Delivery times may take several days to a week based on customer screening status, weather, and delivery conditions.
eSIMIt’s digital, not physical.
All about speed and convenience?
PROs
Fast online activation*1
No need for physical SIM card replacement
Say goodbye to worries about losing or damaging your SIM card.
*1 For eSIM-compatible devices. Activation time subject to change based on screening status. Requires the latest version of “my Rakuten Mobile” app.
CONs
Limited device compatibility
Our eSIM is supported by a growing range of devices, including iPhone XS, XR, and newer, as well as the latest Android smartphones.
When using a smartphone purchased overseas, it’s recommended to check compatibility at our store.
Get More With
Rakuten Mobile SIM!
Dual SIM:
Your solution!
With Rakuten Mobile's Dual SIM support, you can keep your home country’s number active and get a local Japanese number – all on one phone!
*Dual SIM compatibility required.
*The link direct to Japanese. English page upcoming.
Switching to Rakuten
Mobile Is Easy
Worried about switching?
- No time to visit a shop
- Confused about research and preparation
- Unsure about fees...
Think applying online
sounds complicated?
Forget complicated
procedures.
Make your application by using documents you’ve already provided for other Rakuten Group services. *1
Seamless phone number
transfer
Our MNP One-Stop service*2 simplifies transferring your phone number to Rakuten Mobile.
Unbeatable value!
Whether you apply online or in-store, contract administration fee is free.
*1 Available if you have a contract with Rakuten Bank, Rakuten Securities, or Rakuten Life Insurance. Terms and conditions apply. Click here for details.
*2 Online-based application only. MNP reservation number required when transferring from a company that does not support MNP One-Stop service. Click here for details.
After applying
If you have
an eSIM-compatible smartphone,Get connected
in just 3 minutes!*3
No need to wait for a SIM card!
Simply download it online!
*3 When using eSIM with eSIM-compatible devices. May vary based on screening status. The latest version of the app required.
Switch to Rakuten Mobile SIM Now!
Follow these simple steps to get started!
- SIM card
- eSIM
Let’s make sure your device is compatible with Rakuten Mobile.
For devices sold in Japan before October 2021, you may need to perform quick “SIM unlock” procedure.
Our International Customer Stories
What I love about Rakuten Mobile:
- #UnlimitedData
- #FreeCalls
- #OnlineApplication
- #EasySwitching
What I love about Rakuten Mobile:
- #SimpleOnePlan
- #FreeDataAbroad
- #RakutenPoint
*Product and additional option fees are billed separately. **1 Speed may be restricted due to fair service provision or network environment. **2 Entry required. Points are rewarded as time-limited points after conditions are met, around two months later. **3 Some numbers excluded. Domestic calls only. **4 Some numbers excluded. ¥22/30s without Rakuten Link app. **5 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB. Coverage areas and conditions are subject to change. **6 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. **7 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. **8 Campaigns may be subject to change or cancellation without prior notice. Other conditions apply. Click here for more details.
Language
*This page is made in Japanese and translated into English. The Japanese text shall prevail if there is any conflict or inconsistency between these two texts.