*1 Ranked #1 in the 2025 Oricon Customer Satisfaction® Survey, Mobile Carrier Family Discount Plans. *2 Based on family discount only, excluding other discounts. As of September 2024, per internal research.
Boost your family savings
all the time!
SAIKYO FAMILY Discount
All eligible family members receive a monthly discount of ¥110 (incl. tax) per person, regardless of their plan type.
3 Reasons Families Love It
Rakuten SAIKYO Plan
Gets Better Together!
- *Excludes call charges and related fees. *3 Speed may be restricted due to fair service provision during peak times and other conditions.
- *For details on discount application dates, please check “Got questions?”.
*4 Speed may be restricted due to fair service provision during peak times and other conditions. *5 Some paid content available.
*Excludes call charges, etc. Entry required. Plan changes also eligible.
Age-Smart Savings
*The "effective price" (or "effectively") refers to the final cost to the customer after considering points awarded later for meeting campaign conditions, which may differ from the initial price paid.
- *The "effective price" (or "effectively") refers to the final cost to the customer after considering points awarded later for meeting campaign conditions, which may differ from the initial price paid.
- *From the 2nd month onwards: After family discount, 3GB is ¥968 (incl. tax) + designated option ¥1,980, with up to 990 points monthly rebate, effectively ¥1,780/month (¥1,958 incl. tax). *4 For unlimited 15-minute calls, some numbers excluded. Only domestic calls are covered. *Entry required. Points are awarded as time-limited points after conditions are met, around two months later.
Special Campaign Now On!
Use the Referral Campaign,
get 8 months free
for the whole family!
Refer each other,
save big on bills!
The remaining 16,768 points can be used for shopping and more!
*Point balance calculated taking into account the expiry date of earned points.
*3 Applicable when 2 or more family members sign up via a family referral. Without family discount, the 3GB plan is ¥980 (¥1,078 incl. tax)/mo. per person. Conditions apply to the Referral Campaign, including use of the Rakuten Link app. Points are awarded in instalments over 3 months starting from the 4th month. The 8-month free period refers to the period during which the cash payment amount becomes ¥0 when time-limited points (awarded over 6 months) are applied toward the bill. Please refer to the Campaign Terms for details. Conditions apply to earn the maximum points, including first-line subscription and MNP transfer from another carrier.
SAIKYO FAMILY Discount
Steps to Join
With SAIKYO Family Discount, one representative per eligible family manages and administers the group.
- *The latest version of "my Rakuten Mobile app" is required to create and manage a "SAIKYO Family Discount" group.
- *Please download the latest version of the app from App Store (iOS)or Google Play (Android)
- First-Time Sign-Up
- Existing Subscriber
1. For the Representative: Start by applying for Rakuten Mobile
2. For the Representative: Use the Referral Campaign to add a family member
You cannot refer family members who are already with Rakuten Mobile. Please proceed directly to Step 4.
*Each referred family member must apply for their own line under the name of the person who will be using it.3. Referred Family Member: Start Using Rakuten Mobile
The referred person should apply for Rakuten Mobile via the referral campaign page or referral code. The referral benefit will be applied upon completion of the contract.
4. For the Representative: Create a SAIKYO Family Discount Group
Create a SAIKYO Family Discount group via the my Rakuten Mobile app. The SAIKYO Family Discount will be applied to all family members who join the group.
Group creation via the web version has ended. If you previously used the web version, please complete the process via the app.
If the invitation link is invalid
Please reissue the SAIKYO Family Discount invitation link via "my Rakuten Mobile" app and send it again.All family members successfully join
the SAIKYO FAMILY Discount!
Learn through the video!
Creating & joining a group
Our International Customer Stories
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*Product and additional option fees are billed separately. *1 Speed may be restricted due to fair service provision or network environment. *2 Separate paid content available. *3 Points are rewarded as time-limited points after conditions are met, around two months later. *4 Some numbers excluded. Domestic calls only. Conditions apply to each service. *5 Some numbers excluded. ¥22/30s without Rakuten Link app. *6 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB.Coverage areas*7 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU. *8 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. *9 Content restrictions apply for Music and Magazine. Campaigns may be subject to change or termination without prior notice. Other conditions apply.Click here for more details. *10 Ranked 1st Overall in the 2025 Oricon Customer Satisfaction® Survey for Mobile Carriers.
Notes
- *Subscribers under 18 can be invited to join.
- *Up to 20 lines per group allowed.
- *Subscribers can be part of only one group at a time. To switch groups, you must leave your current group before joining another.
Language
- *This page is made in Japanese and translated into English. The Japanese text shall prevail if there is any conflict or inconsistency between these two texts.